@mentions, not email chains
Experts reply in-thread. FillBase captures the answer for this DDQ and the knowledge base.
All features
Stop being the human router for security questions.
When FillBase cannot answer from your knowledge base, it pings the right person in Slack — engineering for architecture, legal for subprocessors — and folds their reply back into the questionnaire.
# vendor-security
@Christina Need input on encryption at rest — not in the knowledge base yet.
AES-256 via KMS — I'll add the SOC 2 excerpt to the knowledge base.
@James Can you confirm production TLS minimum version?
Visibility for sales without noise
Deal owners see status in the same Slack channel. No “where is the DDQ?” messages to the CTO.
Fifteen minutes of your time, not fifteen hours
You handle exceptions and policy judgment. FillBase handles formatting, citations, and follow-ups.
How routing works
FillBase classifies unanswered questions by topic — infrastructure, privacy, legal, product security — and suggests the right owner based on your team setup.
- Configurable default owners per topic
- Threaded context so engineers see only their questions
- Automatic merge when they reply
FillBase
Built for how CTOs actually work
When it's stuck on encryption or sub-processors, it @mentions the right engineer or lawyer — not another email thread you have to manage.
Designed for CTOs at 20–200 person SaaS
Loopio and Conveyor assume a dedicated GRC team. FillBase assumes you are still the security approver while closing enterprise deals.
- Works alongside your existing Slack channels
- No separate “bid room” or procurement pipeline to learn
- Keeps engineering interruptions minimal and scoped
FillBase
Built for how CTOs actually work
When it's stuck on encryption or sub-processors, it @mentions the right engineer or lawyer — not another email thread you have to manage.
Frequently asked questions
Can I control who gets pinged?
Yes. Map topics to Slack users or user groups during onboarding. You can override per questionnaire.
Will this spam my engineering team?
FillBase only @mentions when the knowledge base lacks a confident answer — typically 10-20% of questions on a well-trained base.
Does legal need a FillBase seat?
They can answer from Slack without a full seat on many plans. See pricing or contact us for your team size.
More FillBase features
Slack-nativeAutonomous completionNo upload-and-wait dashboard. Forward a questionnaire in Slack and get a completed, source-cited file back.Knowledge baseKnowledge base that learnsEvery completed questionnaire trains the knowledge base. 70-80% of questions repeat across formats — train once, answer everything.All formatsEvery DDQ formatSIG, CAIQ, VSA, HECVAT, or custom Excel from your buyer's security team — not just the templates big GRC tools expect.
